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  • On Wednesday, the customer center closes at 4 p.m.
  • On Thursday and Friday, we are closed.

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Report a claim

If you have a claim concerning damaged property or personal injury, that qualifies for processing by Swedish Motor Insurers (TFF), you can report it to us. The easiest way to do this is to use our digital claim notification.

To help you decide whether the claim can be reported to us or not you need to first answer some control questions. If it is a claim we process you can start your report immediately. If the claim is not to be reported to us you will receive information as to what to do instead.

In some cases we deduct an excess from the compensation we pay out. This applies to material damage caused by unknown vehicles required to have motor third party liability (MTPL) insurance.

The digital claim notification is only available in Swedish.

To claim notification


If you do not wish to report your claim digitally you can instead print out a form that you can fill in and post to us.
We do not accept claim notifications by telephone.

More information

Forms and information material

Excess

Which claims are processed by TFF?

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