Adjusted telephone hours due to Covid-19

Have you received a demand from us and would like to contact the Customer Services?
Our telephone hours are weekdays (Monday - Friday) 09:00-16:00.
You can also contact us by logging in to Mina sidor (in Swedish).

Have you sustained material damage or bodily injury and want to contact us?
Our telephone hours are weekdays (Monday - Friday) 09:00-15:00.
You can also contact us by sending an e-mail to or by logging in to Mina sidor (in Swedish).


Things to consider when hiring a car abroad

Planning to hire a car, motorcycle or other motor vehicle abroad?
If so, remember that the rules may be different to the ones you are used to here in Sweden.

In many other countries, for example, the vehicle's insurance does not cover injuries you might sustain as the driver. In that case, you should take out a special driver's insurance policy. Otherwise you may not receive any compensation at all if you are involved in a single-vehicle accident or you are solely liable for an accident.

Protection for your passengers may also be less comprehensive than in Sweden.

It is therefore important to examine the terms and conditions carefully before hiring a vehicle abroad. If necessary, purchase additional insurance for both personal injury and damage.