Adjusted telephone hours due to Covid-19

Have you received a demand from us and would like to contact the Customer Services?
Our telephone hours are weekdays (Monday - Friday) 09:00-16:00.
You can also contact us by logging in to Mina sidor (in Swedish).

Have you sustained material damage or bodily injury and want to contact us?
Our telephone hours are weekdays (Monday - Friday) 09:00-15:00, closed for lunch 11:30-12:30.
You can also contact us by sending an e-mail to skador@tff.se or by logging in to Mina sidor (in Swedish).

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Swedish Motor Insurers is responsible for processing your personal data in accordance with current data protection legislation. Your consent to this is required before you can fill in the form.
Read more about our processing of personal data.

Apply for a payment plan

If you have a debt to us there it is often possible to apply a payment plan. Fill in the form below and send it to us. We review your application and then send a written reply to you if we accept your proposed payment plan or not.

To be able to agree a payment plan with us your vehicle/s must be insured or notified as off road.

If a debt already has been transferred to a Debt Collection Agency, is handled by the Enforcement Authority (Kronofogden) or a court, it cannot be included in a payment plan. Please contact our Customer Services for information about payment options.

In the application you fill in your proposal for how much you can pay per month. We would like you to pay at least one per cent of your total debt, but always a minimum of SEK 350 per month.

A payment plan entails extra costs:

  • For setting up a payment plan for you we charge SEK 170.
  • Notification/accounting cost of SEK 60 per month.
  • Penalty interest if you have debts with us with a legally binding verdict or judgment.

Consequently, your total cost will be lower the more you can pay each month.

Reference no
 
First name:
 
Surname:
 
c/o (if applicable):
 
Address:
 
Postcode:
 
Town:
 
Telephone no (daytime):
 
Mobile phone no:
 
Email address:
 
Sum to repay per month:
 
In which month can you start the payment plan, if approved?
 

 
I would like to receive notification of TFF's decision on my payment proposal by:


 
Message (optional):
 
 
The act of filling in and sending this form will not stop the ongoing processing of your cases. We will respond in writing with notification of whether your payment proposal has been accepted or not.
Before you send in the form you must agree to our processing of your personal data